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Rheem RTGH-95DVN Prestige Indoor Direct Vent Condensing Tankless Water Heater, Natural Gas

Tuesday, April 10, 2012

Rheem RTGH-95DVN Prestige Indoor Direct Vent Condensing Tankless Water Heater, Natural Gas

Product Details

  • Item Weight: 65 pounds

  • Shipping Weight: 78.7 pounds (View shipping rates and policies)

  • Shipping: This item is also available for shipping to select countries outside the U.S.

  • Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.

  • ASIN: B005QJ1YT6

  • Item model number: RTGH-95DVN


By : Rheem
Price : $1,207.98
You Save : $416.02 (26%)
Rheem RTGH-95DVN Prestige Indoor Direct Vent Condensing Tankless Water Heater, Natural Gas

Product Description


From the Manufacturer
Tankless Water Heaters from Rheem are innovative, energy efficient water heating solutions for today’s homes. From point of use applications to whole home systems, Rheem has the water heating solution to fit your needs while providing a continuous supply of hot water from an energy-efficient and space-saving product. Imagine never running out of hot water again. High-altitude capability – up to 9,840 ft. elevation above sea level (no chip required). All Rheem tankless models are third-party efficiency certified by GAMA. Supplied with a 120 volt power cord. Built-in electric blower. Exclusive! All Rheem models can be linked in up to 20 unit manifold installations by using the optional MIC-180 and MICS-180 manifold control assembly. Product appearance may differ. NOTE: Vent termination kit required. 3 by 5 concentric venting.
Rheem RTGH-95DVN Prestige Indoor, Direct Vent, Natural Gas, Condensing Tankless Water HeaterIncludes Prestige Indoor Direct Vent Natural Gas Condensing Tankless Water Heater for 3 Bathroom Homes - RTGH-95DVN, Digital Remote Control - UMC-117, 10-ft Thermostat Wire, 120V Power Cord Rheem RTGH-95DVN Prestige Indoor, Direct Vent, Natural Gas, Condensing Tankless Water Heater Features:; 94% efficient with stainless steel condensing heat exchanger; 2-Pipe Direct Vent System designed for PVC Pipe, See instructions for details; Up to 35 ft. of 3" PVC Pipe or 5 ft. of 2" PVC Pipe, See instructions for details; Industry Best! .26 GPM Minimum Flow Rate, .40 GPM Minimum Activation Flow Rate; Digital (UMC-117) remote control and 10 ft. of thermostat wire included; EZ-Link⢠cable available for high demand applications to connect two tankless units to operate as one; Manifold up to 6 units with an optional MIC-6 manifold control board; Manifold up to 20 units with the optional MIC-180 plus the MICS-180 manifold control assembly; High-altitude capability â up to 9,840 ft. elevation above sea level (no chip required); Exclusive! Guardian⢠overheat film wrap (OFW); All Rheem tankless models are third-party efficiency listed by GAMA/AHRI; Continuous hot water , energy saving and compact, space saving design; Intelligent electronic controls designed to increase energy efficiency and safety; Self Diagnostic System; Digital display shows temperature setting and maintenance codes; Built-in electric blower; Supplied with a 120 volt power cord (indoor models only); Environmentally friendly Low NOx burner meets SCAQMD rule 1146 requirements; Freeze protection to -30° F; Manufacture's Limited Warranty: 12-Year on heat exchanger , 5-Year on parts, 1-Year on labor

Technical Details

  • 0.26 GPM Minimum Flow Rate, 0.40 GPM Minimum Activation Flow Rate, 199,000 BTU

  • UMC-117 remote control and 10 ft. of thermostat wire is included

  • 9.5 gal./min. at 35° F rise max

  • Eligible for federal tax credits for energy efficiency

  • Meets Low Nitrigen Oxide emission standards

 

Rheem RTGH-95DVN Prestige Indoor Direct Vent Condensing Tankless Water Heater, Natural Gas

 

Customer Reviews


The plumber installed this tankless water heater in my utility room in May 2011 as part of a kitchen/utility room remodel. He has installed many tankless water heaters, but had never installed this model. Evidently it was the latest model by Rheem. As soon as it was installed, it started making a loud, harmonic sound for 10 minutes that can be heard throughout the house. He said he had never heard this sound with other models and other brands.
My contractor called Rheem help. After much delay we finally were able to talk with a Rheem level 3 technician. He had my contractor fiddle with all sorts of pulling of wires, etc. from the mother board, and after several such calls, it was isolated to be the sound of the fan, which continues for 10 minutes after the use of the heater. When one disconnects the fan, the irritating noise stops.
Rheem had an independent contractor who works with them to do inspections and repairs. He drove to our house, took one look at it, and pronounced it a new model and he had never seen it before. He talked with the Rheem technician also, and no further progress was made. The visit was useless, except the independent contractor said the noise was definitely a "harmonics" sounds and not mechanical.
The technician sent us a new fan. My contractor installed it, and the noise continued. After several phone calls and no solution, the Rheem level 3 technician said reluctantly that we should probably return the unit. We did, and I ordered a replacement. We held our breath while the contractor installed it. SAME PROBLEM. The fan continues to this day to make this horrid noise which is piercing. The tankless water heater is providing us with a lot of hot water--no problem. And the noise of the burner is minimal, just a whooshing sound. If this heater were in a garage (except directly next to a wall of the house, where I am sure the sound would transfer) or a basement, it might be ok but it is definitely NOT a good plan to install one in a utility room in the middle of the house!
Rheem needs to re-design the fan not to make this noise and replace them in all the units that are out there. It definitely is the fan. I am disgusted. One other person on Amazon mentioned that these units are all way over-engineered. I agree with that comment. In Latin America and Europe these are simple machines that work extremely well, are cost effective and efficient. The unit I have has a digital attachment that is hanging on the wall that is electric and is attached to the tankless water heater and has codes show up on it.
If I had it to do over again, I would have NOT bought a tankless water heater. They are a good idea, but the machines sold here are way too complex and expensive. The plumbing costs alone were more than $2,000, putting the cost of the unit at more than $3,100 for me, including installation ad plumbing. This has been a costly mistake.
Addendum: PG;E now tells me that I need a new gas meter because of this meter. They will install it and there will be no cost to me, but after 3 trips by PG;E technicians and yet another installation visit, it has taken up a huge amount of time. One is given a window of time by PG;E of 4 hours and one has to be home so that they can check pilot lights after each visit. (I thought the new heater, new stove, and new furnace no longer had pilot lights but electrical ignition?) One gets a different story from each PG;E rep. Follow Consumer Reports' advice and read their articles on these water heaters and first do a cost-benefit analysis.

Installed this unit a couple of months ago, and so far everything is working very well. It replaced a 75-gallon water heater, and it exceeds it in performance.
I had a large enough gas line into my house, but I did have to call PG;E to install a larger gas meter. They did this free of charge, and they were very expedient in the execution (about 1 week from the time I called). You need to consult the plumbing codes and call your utility before you begin.
As one reviewer pointed out, the fan had a high pitched sound at start up. But after several cycles, the noise dropped considerably (I think it was tuning itself). To be sure, it's louder than a normal water heater, but it is probably quieter than my furnace. Normal water heater has a 65,000 BTU burner, Furnace has a 110,000 BTU burner, and this bad boy has a 199,000 BTU burner. The larger burners (furnace and Tankless) require additional combustion air, hence the fan. This model's fan is higher pitched than my furnace, but I think quieter overall. I installed this heater in my garage, so it's no problem, but if you were to install this in a closet in your house, you might find it too loud. It's this unit's only negative, and, for me, is not a deal breaker; however, it is the reason I gave it 4 stars instead of 5.
For all who are considering tankless, you should definitely purchase a full condensing unit. Don't waste your time and money on the lesser models. This heater is 94% efficient! You will make up the $300 difference vs. the 83% efficient model in install costs alone, not to mention the long term gas savings! The difference in install costs is due to the exhaust venting: this model uses 3" PVC, which is easier and cheaper to install than the double-walled stainless steel vent, the lesser models require. The reason stainless is required on the other models is becuase the exhaust gas is hotter, which would melt PVC.
Performance: this model works as advertised. It provides unlimited hot water. I've had two taps wide open at the same time, with 122F water coming out of both with the thermostat on the water heater set at 125F. Notes: it was a cold day, and the ground water was 50F on the supply side. Also, one of the taps was the last on the plumbing line, furthest from the heater. I can fill up the bathtub, take long showers, do whatever I want, and my wife can still take a shower, bath, whatever after me, and I could do dishes while she's in the shower. It's awesome.
A few more notes to take into consideration:
A friend of mine who is a plumber has installed a few 180,000 BTU, 83% efficient models, and has removed all of them, because the homeowners only had lukewarm water. This model does make an ample amount of hot water, but I would be leary of installing lower BTU/efficient models. The PG;E rep told me that most people in the area are installing 237,000 BTU tankless heaters. I know which model that is, and if you live in a colder climate or have a BIG house, I would probably do that too. (my house is 4 bd, 2.5 ba---this model is more than adequate).
I knew I wanted to go tankless, but I balked at the high costs. This brand/unit has many negative reviews, and I took a gamble on the cheaper brand. Now that I know how awesome tankless is, I would probably be willing to up my budget to get the comparable model by the industry's leader: it has a thicker walled heat exchanger, and it has nothing but positive reviews. This is a long term purchase, that comes with a pay back in gas savings---there's no need to be cheap. Still, I feel this unit is priced appropriately, and I do recommend it, if you have a budget, and it goes in your garage.
There are expensive valve kits out there for tankless water heaters. I thought they looked like a rip-off, but when I got mine, I was pleasantly surprised. The kit I got was from brasscraft, and it came with the hot and cold tankless isolation valves, a full port gas valve, and a flexible gas connector. The quality was amazing. The isolation valves are heavy and nicely built. Well worth the loney!
For my vent termination, I installed a concentric dryer vent kit (about $80), which only requires one penetration. I like it, but I'm not sure I like it for $80. Even though it's less attractive, I think two penetrations would have been fine.
I had one plumber quote me $6,200 to provide and install a competing brand (it is a better brand, but not the true leader). (the plumber wasn't my friend---I can't use him because he contracts with the company I work for...conflict of interest). It took me several man days to install, but that was because of several factors: I installed it in a corner where there was limited attic space to install the vent---that was a huge pain in the thigh! Also, I have a re-cirulation line that needed some extra attention. However, I was able to complete 90% of the install, before I had to disconnect my old hot water heater and make the cut-over. I was without hot water less than 8 hours. I did the entire install by myself. I recommend getting help when you hang it on the wall.
One final thing: when I plugged it in, it didn't do anything for about 30 seconds. My heart was in my throat, thinking "oh crud I got a lemon".....but then it just whirred to life! it's performed well ever since.

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